Բարև Ձեզ:
1 ամիս առաջ ebay-ով paypal-ի միջնորդությամբ գնել եմ ապրանք, մինչ օրս ապրանքը տեղ չի հասել:
Գրեցի փայփալին, տեղյակ պահեցի, որ առ այսօր ապրանքը տեղ չի հասել, ինչին ի պատասխան իրենք գրեցին հետևյալ պատասխանը. "Thank you for contacting PayPal with your concern. PayPal and eBay both have ways to help you resolve transaction problems. If you bought something on eBay and paid with PayPal, you can open a
dispute in either the eBay Resolution Center or the PayPal Resolution Center. If you paid for your eBay item with PayPal, you can report your problem
on either eBay or PayPal. If you didn’t pay with PayPal, you should report your problem on eBay.
Before you open a dispute, it’s a good idea to review the eBay and PayPal Buyer Protection Program guidelines and understand how the
programs work.
Here’s how to find out about PayPal Buyer Protection:
1. Click “Legal Agreements” at the bottom of any PayPal page.
2. Click “PayPal User Agreement,” and then click “Protection for
Buyers.”
Here’s how to find out about eBay Buyer Protection:
1. Log in to your eBay account.
2. Click "Customer Support" near the top of the page.
3. Click "Bidding & buying under "Browse articles."
4. Click "Resolving buying problems."
5. Click "buyer protection programs" under "Resolving buying
problems."
You can only report a problem and dispute a payment once. So, if you
dispute a payment on PayPal, for example, you can’t dispute the same
payment on eBay.
Please let me know if you need further assistance."
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