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25.12.2008, 19:47
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The United Nations Office in Armenia
TITLE: IT Assistant for the UN Agencies
ANNOUNCEMENT CODE: No. 019-08-HR
START DATE/ TIME: January 2009
DURATION: One year
LOCATION: Yerevan , Armenia
JOB DESCRIPTION: The United Nations Office in Armenia invites applications from qualified and experienced candidates for the position of IT Assistant.
The incumbent under the guidance and direct supervision of the UNDP ICT Associate and in close cooperation with the UN Agencies Administrative Officers will perform the following duties to ensure effective functioning of the LAN/ software/ hardware/ Telephone system in all UN agencies, which do not have their internal IT Assistant.
The services to be provided include workstations in the following UN Agencies: UNFPA, UNAIDS, UNDSS, UNDPI, ILO, UNIDO, UNOPS.
JOB RESPONSIBILITIES:
Hardware
- Ensure the effective functioning (installation, operation and maintenance) of all hardware;
- Perform specific technical functions including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs;
- Advise on the services needed to ensure maintenance of equipment and acquisition of hardware supplies.
Software
- Ensure the effective functioning (installation, operation and maintenance) of all software packages in use (commercial, corporate or internally developed);
- Implement corporate systems developed by Agencies’ headquarters or programmes developed regionally and locally, as applicable;
- Wherever possible ensure also the consistence of user software to UNDP corporate standards.
Network/System Administration
- Ensure the smooth operation of computer networks and storage devices;
- Ensure permanent users connection to Internet, access to e-mails and shared recourses;
- As applicable, ensure LAN Infrastructure and Internet connectivity upgrades to meet ATLAS implementation requirements as well as to increase overall network security.
UN Joint Activities
- Ensure technical maintenance of the www.un.am website and the UN virtual library;
- Provide support to UN Agencies’ staff and consultants on mission and assist in the supply of equipment and services for special events;
- Provide IT and technical support to common activities, such as commemoration of various UN days and observations.
Users’ Support
- Provide technical assistance to all UN Agencies personnel on in IT related issues, software troubleshooting and correct use of equipment;
- Conduct training activities if needed.
Collaboration with UNDP IT team
- Contribute to the UNDP IT team work in server installation and administration;
- Perform other IT related duties when requested.
REQUIRED QUALIFICATIONS:
- University degree in Computer Sciences and/or Electronics;
- 3 to 5 years of relevant work experience, including network administration, support to management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applicatio ns.
- Fluency in English and Armenian languages; Russian is an asset.
COMPETENCIES
Corporate Competencies:
- Demonstrate commitment to UN’s mission, vision and values;
- Display cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Functional Competencies:
- Excellent knowledge of MS Windows based computer systems, MS Office software, ability to provide everyday IT support to users and resolve problems;
- Good knowledge of IT hardware, including computers, printers, copiers, PBX, ability to diagnose hardware miss-functioning problems and suggest solutions;
- Familiarity with Windows 2003 server administration, computer networking principles, routing, firewalls, gateways;
- Basic understanding of Internet architecture and TCP/IP protocols, mail servers, web servers, name servers functioning principles;
- Familiarity with web development technologies, HTML, PHP, SQL, JavaScript, knowledge of web design.
Leadership and Self-Management
- Ability to work under pressure and implement several simultaneous tasks;
- Focuses on result for the client and responds positively to feedback;
- Consistently approach work with energy and a positive, constructive attitude;
- Demonstrate openness to change and ability to manage complexity.
APPLICATION PROCEDURES: Applications can be submitted through http://oc.undp. am/?go=vacancies&action=apply&ID=466 link, and non-registered users must first get registered at: http://oc.undp. am/?go=vacancies&action=addCV .
A complete application form should consist of a letter of motivation, full CV, copies of diplomas.
Incomplete applications will not be considered. Only short listed applicants will be contacted.
Please indicate the position and the VA No.
APPLICATION DEADLINE: 29 December 2008, 18:00
ADDITIONAL NOTES: Women candidates are encouraged to apply.
UN House is a non-smoking environment.
The United Nations Office in Armenia
TITLE: IT Assistant for the UN Agencies
ANNOUNCEMENT CODE: No. 019-08-HR
START DATE/ TIME: January 2009
DURATION: One year
LOCATION: Yerevan , Armenia
JOB DESCRIPTION: The United Nations Office in Armenia invites applications from qualified and experienced candidates for the position of IT Assistant.
The incumbent under the guidance and direct supervision of the UNDP ICT Associate and in close cooperation with the UN Agencies Administrative Officers will perform the following duties to ensure effective functioning of the LAN/ software/ hardware/ Telephone system in all UN agencies, which do not have their internal IT Assistant.
The services to be provided include workstations in the following UN Agencies: UNFPA, UNAIDS, UNDSS, UNDPI, ILO, UNIDO, UNOPS.
JOB RESPONSIBILITIES:
Hardware
- Ensure the effective functioning (installation, operation and maintenance) of all hardware;
- Perform specific technical functions including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs;
- Advise on the services needed to ensure maintenance of equipment and acquisition of hardware supplies.
Software
- Ensure the effective functioning (installation, operation and maintenance) of all software packages in use (commercial, corporate or internally developed);
- Implement corporate systems developed by Agencies’ headquarters or programmes developed regionally and locally, as applicable;
- Wherever possible ensure also the consistence of user software to UNDP corporate standards.
Network/System Administration
- Ensure the smooth operation of computer networks and storage devices;
- Ensure permanent users connection to Internet, access to e-mails and shared recourses;
- As applicable, ensure LAN Infrastructure and Internet connectivity upgrades to meet ATLAS implementation requirements as well as to increase overall network security.
UN Joint Activities
- Ensure technical maintenance of the www.un.am website and the UN virtual library;
- Provide support to UN Agencies’ staff and consultants on mission and assist in the supply of equipment and services for special events;
- Provide IT and technical support to common activities, such as commemoration of various UN days and observations.
Users’ Support
- Provide technical assistance to all UN Agencies personnel on in IT related issues, software troubleshooting and correct use of equipment;
- Conduct training activities if needed.
Collaboration with UNDP IT team
- Contribute to the UNDP IT team work in server installation and administration;
- Perform other IT related duties when requested.
REQUIRED QUALIFICATIONS:
- University degree in Computer Sciences and/or Electronics;
- 3 to 5 years of relevant work experience, including network administration, support to management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applicatio ns.
- Fluency in English and Armenian languages; Russian is an asset.
COMPETENCIES
Corporate Competencies:
- Demonstrate commitment to UN’s mission, vision and values;
- Display cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Functional Competencies:
- Excellent knowledge of MS Windows based computer systems, MS Office software, ability to provide everyday IT support to users and resolve problems;
- Good knowledge of IT hardware, including computers, printers, copiers, PBX, ability to diagnose hardware miss-functioning problems and suggest solutions;
- Familiarity with Windows 2003 server administration, computer networking principles, routing, firewalls, gateways;
- Basic understanding of Internet architecture and TCP/IP protocols, mail servers, web servers, name servers functioning principles;
- Familiarity with web development technologies, HTML, PHP, SQL, JavaScript, knowledge of web design.
Leadership and Self-Management
- Ability to work under pressure and implement several simultaneous tasks;
- Focuses on result for the client and responds positively to feedback;
- Consistently approach work with energy and a positive, constructive attitude;
- Demonstrate openness to change and ability to manage complexity.
APPLICATION PROCEDURES: Applications can be submitted through http://oc.undp. am/?go=vacancies&action=apply&ID=466 link, and non-registered users must first get registered at: http://oc.undp. am/?go=vacancies&action=addCV .
A complete application form should consist of a letter of motivation, full CV, copies of diplomas.
Incomplete applications will not be considered. Only short listed applicants will be contacted.
Please indicate the position and the VA No.
APPLICATION DEADLINE: 29 December 2008, 18:00
ADDITIONAL NOTES: Women candidates are encouraged to apply.
UN House is a non-smoking environment.